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Mandatory quarantine

When you arrive in Canada, you must quarantine for 14 days even if you don’t have any symptoms of COVID-19.

Quarantine plan

You will need to have on hand a signed and dated quarantine plan that meets federal and provincial (Québec) requirements. Please note that, if federal and provincial guidelines differ, you must follow the most cautionary and stringent requirements. If you don’t have a plan, you shouldn’t travel to Canada.

We highly recommend that you quarantine in the province of Québec for insurance reasons. The information on this site brings together guidelines from the Québec government and the federal government. If you choose to quarantine outside of Québec, you must find out about the rules and guidelines applicable in the province or territory you choose in addition to the federal requirements.

Please note that procedures may change at any time without notice and that it is your responsibility to verify procedures regularly by checking federal and provincial government authorities’ websites. Guidelines are available on the websites of Immigration, Refugees and Citizenship Canada (IRCC), Québec government and the Public Health Agency of Canadathose guidelines take precedence at all times.

You will also have to use ArriveCAN to provide your contact information so that Government of Canada officials can contact you during your quarantine. Using ArriveCAN is mandatory for travellers coming into Canada by air and is strongly recommended for travellers coming by.

Université Laval will help you follow quarantine measures, but it otherwise assumes no responsibility for preparing your quarantine plan, for the contents of the plan, for having the plan approved, for the cost nor for seeing that the plan is followed.

Quarantine plan

To help you write your quarantine plan, we suggest that you use this template; be sure to adapt it to your situation.

This template is for information purposes only and is not an official document guaranteeing you entry into Canada.

Your quarantine plan should include the following:

  • The address where you will be isolating. If other people will be in the same place, give the names, ages, and health conditions of those people.
  • The means of transportation you will use to get there: Use private transportation if possible, such as the shuttle service some hotels offer, a taxi (from Québec City Jean Lesage International Airport and Montréal-Trudeau Airport), or a private car.
  • Wearing a non-medical mask or other face covering during the journey to where you will be in quarantine: Note that, since July 18, 2020 wearing a mask is mandatory for everyone in all enclosed public spaces and on public transport in Québec.
  • Easy access to basic necessities (food and medicine).
  • A list of the arrangements (delivery and/or others who will help you) that you have made to access basic necessities (food and medicine).

Things you will need for your quarantine

For your quarantine, we suggest that you have at the very least:

  • Several masks
  • Disinfectant
  • Thermometer
  • Credit card (for online food orders and various other things)
  • Enough prescription drugs for about a month; you should carry them with the prescription in your carry-on baggage to keep them at a stable temperature and to reduce the risk of losing them in.
  • IT equipment (laptop or tablet) and Internet access
  • Adapter for electrical outlets
  • Things to help ensure your psychological well-being: books, movies, fitness equipment (resistance bands, etc.), entertainment (apps, games, etc.)
  • Kitchen items (plates, knives, chopping board, cutlery, dish-washing liquid, etc.), if not provided at the place of quarantine
  • Personal hygiene products (soap, shampoo, cream, feminine hygiene products, toilet paper, laundry detergent, etc.), if not provided at the place of quarantine

Details about the place of quarantine

You can quarantine in a private location (apartment or house) or in a hotel.

We recommend that you quarantine in Québec. If your first flight lands in another province in Canada, it is best to continue flying onward to Québec from there. We also recommend that you quarantine near your airport of arrival to avoid using public transit.

If you are arriving in Canada for the first time, we recommend that you quarantine at a hotel. It isn’t advisable to quarantine in accommodation that you will be living in for the first time, as it would be difficult to ensure that the location is suitable and has everything that you will need (electricity, heating, Internet access, cooking utensils, bedding, etc.).

Please note that you cannot quarantine in Université Laval’s halls of residence since the washrooms and kitchens are shared by a large number of people.

Private locations

If there are other people living where you are in quarantine, you have to:

  • Avoid contact with vulnerable individuals (adults 65 and over or people with underlying health conditions).
  • Not quarantine in places where you can’t separate yourself from those who live with you, like a group or communal living setting, a student dorm, a household with large families or many people, a shared or small apartment, or a place where your roommates haven’t travelled with you.
  • If possible, remain alone in your own room in the house.
  • Avoid contact with others in the home. Keep a distance of at least 2 metres between yourself and others. Cover your nose and mouth if you need to be closer than 2 metres from someone.
  • If possible, eat and sleep alone in a single room of the home.
  • If possible, use a bathroom that is reserved for you alone. Otherwise, disinfect after each use.
  • Limit the use of shared spaces and thoroughly and regularly clean common areas after use.
  • Air out the house and your room often by opening a window, weather permitting.

If you don’t have any symptoms of COVID-19, you will be able to go outside on your balcony or in your private yard; you must make sure you keep two metres away from other people.

Hotels

Make sure that the establishment you choose is accepting guests for quarantine purposes and is following current standards, such as the Safe Stay standards.

You will have to stay in your room the whole time during the quarantine period. So, make sure that your room meets your needs. You will need to have Internet access as well as access to a private bathroom. Depending on your preferences, you may need a kitchenette, private balcony, etc. You won’t be able to use the hotel’s common areas (pool, outdoor space, etc.).

Also, even though quarantine lasts 14 days, if your hotel is in the Québec City area, it may be wise to stay for a few extra nights to give yourself time to search for housing and to see your housing options once your quarantine is over.

Special rates with different hotels in the Montréal and Québec City areas

Université Laval has made arrangements for special rates with different hotels in the Montréal and Québec City areas. Please note that, if you choose a room without a kitchenette, you will have to plan your meals accordingly.

Close to Université Laval in Québec City

Travelodge Hotel Québec City
3125 Hochelaga Blvd
Quebec City, Quebec G1W 2P9

  • Rate: $49 per night (plus tax)
  • Refrigerator
  • Microwave oven available upon request 

To make a reservation, book online or call the central reservation at: 1-800-463-5241. When making your reservation, please indicate the group name, Université Laval.

Hôtel Classique
2815 Laurier Blvd
Quebec City, Quebec G1V 4H3

  • Rates: between $69 to $114 per night (plus tax)
  • Mini fridge, microwave and coffee maker included
  • Possibility of a suite with kitchenette fully equipped, with stove
  • Possibility of a room with balcony

Contact the hotel reservations department directly at +1-800-463-1885 or book through their website and enter the code “ULAVAL” in the Promo Code section to get the discount: https://www.hotelclassique.com/en/reservations#/room.

For any questions, please contact Stéphane Rancourt, Sales Manager, at srancourt@hotelclassique.com

Marriott Quebec City Downtown
850 Place d’Youville
Quebec City (Quebec) G1R 3P6

  • Taxi refund from the airport Jean-Lesage (Quebec)
  • Rate: 79$ per night (plus tax)
  • Refrigerator and Nespresso coffee maker (3 cups a day)
  • Add breakfast for $12 (plus tax), lunch for $16 (plus tax) and dinner for $20 (plus tax) per day

To make a reservation, contact the Marriott Quebec reservations department directly at 1-866-694-4004 or book online. When making your reservation, please indicate that you are with the Université Laval.

For any questions, please contact the hotel front desk at 1-866-694-4004 or reception@marriott-quebec.com.

Close to Montréal Pierre Elliott Trudeau International Airport

Marriott Residence Inn Aéroport de Montréal
6500, place Robert-Joncas
Montréal (Québec)  H4M 2Z5

  • Complimentary airport shuttle
  • Rates: between $99 and $129 per night (plus tax)
  • Breakfast included
  •  Add lunch for $18 per day and dinner for $25 per day, (plus tax)
  • Fully equipped kitchen with large refrigerator, stovetop, microwave, and coffee maker

To make a reservation, contact the Marriott Residence Inn Montreal Airport hotel reservations department directly at 1 877 336 9334 or book through this online reservation link; have a valid credit card on hand. When making your reservation, please indicate the group name Université Laval.

For any questions, please contact Steffanie Calado (Sales Coordinator) at coordinator@mmtla.ca.

Aloft Montreal Airport
500, avenue McMillan
Montréal (Québec)  H9P 0A2

  • Complimentary airport shuttle
  • Rate: $89 per night (plus tax)
  • Add breakfast, lunch and dinner for $45 per day, (plus tax)
  • Mini fridge and coffee maker included, microwave on request (subject to availability)

To make a reservation, book online or contact the hotel reservations department directly at + 1 514-633-0900 or write to sales@aloftmontrealairport.com. When making your reservation, please indicate the group name Université Laval (promotional code T5421).

For any questions, please contact Asma Hamila (Sales Manager) at asma@aloftmontrealairport.com.

Quarantine relief scholarship

Université Laval would like to support students and postdoctoral fellows who have to pay for hotel accommodations to self-quarantine upon their arrival in Canada. A scholarship program was created to provide some relief. You may be eligible for a $750 scholarship, subject to certain conditions.

To learn more about the program and apply for financial aid: Quarantine relief scholarship.

Food and medication details

Here is a non-exhaustive list of businesses with delivery services. Before mentioning them in your quarantine plan, you must check directly with each one to find out what their delivery options are for where you will be in quarantine.

Grocery stores

During your quarantine

When you arrive in Canada

  • Go directly to your place of quarantine and wear a non-medical mask or face covering while in transit. If possible, use private transportation such as a hotel shuttle service, taxi, or private car. Please note that if someone you know drives you in their vehicle, you must follow basic health guidelines, sit as far from the driver as possible, and open the vehicle’s windows (weather permitting). In addition, you and the driver must wear a face covering or non-medical mask and disinfect your hands and surfaces.
  • Confirm that you've arrived at the address you provided for your quarantine within 48 hours of your entry into Canada using ArriveCAN or by calling 1-833-641-0343.
  • Complete daily COVID-19 symptom self-assessments during your quarantine period using ArriveCAN or by calling 1-833-641-0343.
  • Carefully read and follow the Government of Québec’s Instructions on returning home from abroad as well as instructions by the Government of Canada.

Reminder

While under quarantine, you are not allowed to:

  • Leave your place of quarantine, except to obtain emergency medical services.
  • Have any guests even if you are outside and even if you stay two metres apart.
  • Use common areas such as lobbies, courtyards, restaurants, gyms, or pools in your place of quarantine.
  • Go to Université Laval or other public places

The Government of Canada could call you from 1-888-336-7735 or 1-888-200-4881 during this 14-day quarantine period to verify your compliance with the mandatory quarantine order.

If you are an international student and you arrive in Canada for the first time to study at Université Laval, the university will also contact you during your quarantine. Make sure the contact method you provided Université Laval is correct and operational.

If you start experiencing any symptoms of COVID-19

While in quarantine, you must monitor your health.

If you start experiencing any symptoms of COVID-19:

new or worsening cough › shortness of breath/difficulty breathing › feeling feverish, chills, or temperature equal to or over 38°C › skin changes or rashes (in children) › muscle or body aches, fatigue, or weakness › new loss of smell or taste › headache › gastrointestinal symptoms like abdominal pain, diarrhea, vomiting, or feeling very unwell

You must:

  1. Isolate yourself from anyone else in quarantine with you.
  2. Call your local Québec public health authority at 418 644-4545 (or 514 644-4545 for the region of Montréal, or 1-877-644-4545) and follow the instructions they give you. When you call, tell them that you are a student, worker, fellow or intern at Université Laval, you recently arrived in Canada from another country, and you are currently in quarantine. You may be asked to take a screening test (free of charge).
  3. Notify Université Laval via email at covid19@ulaval.ca.
  4. Carefully read the Instructions for people with COVID-19 symptoms and follow public health recommendations.

If public health officials ask you to be screened and the results are positive

You must:

  1. Carefully follow all Québec public health instructions
  2. Carefully read the Instructions for people with COVID-19 in home isolation
  3. Notify Université Laval:
    • International student: by completing the COVID-19 declaration form
    • Worker, fellow, intern and canadian citizen: via email at covid19@ulaval.ca
    • If you are an international worker or intern, please mention in your email if you receive a nominative scholarship or a salary from Université Laval.
  4. Notify the Government of Canada by using ArriveCAN or by calling 1-833-641-0343

The 14-day period starts again if, during your quarantine period, you develop a fever and cough or fever and difficulty breathing, test positive for COVID-19 or if you are exposed to another person in quarantine who exhibits signs and symptoms or tests positive for COVID-19. If in doubt, call 418 644-4545 (or 514 644-4545 for the region of Montréal, or 1-877-644-4545).

If you have health problems during quarantine

Info-Santé 811 (health info line)

Dial 8-1-1 to speak with a nurse for non-urgent health issues. Mention that you recently arrived from abroad and are currently in quarantine.

Emergency (ambulance, fire, police) 911

In the event of a serious problem or emergency, call 9-1-1 or go to the emergency room. Mention that you recently arrived from abroad and are currently in quarantine.

Psychosocial counselling

If you suffer from stress, anxiety, panic, or any other emotional reaction related to the pandemic and your quarantine, don’t hesitate to make use of the services available to you.

You can call Info-Social 811. Just dial 811. You may also refer to the COVID-19 section of the government of Québec website where you can find information and advice such as Protecting your well-being in the COVID-19 pandemic and Stress, anxiety and depression associated with the coronavirus COVID-19 disease.

Students also have access to services at the Student Assistance Centre (French only). If you would like to speak with a counsellor, please complete the assistance request form (French only).

To contact Université Laval

In case of emergency, you can contact Université Laval 24/7 by calling 1-418-656-5555.

Should they have questions or need assistance, international students can contact Student Life Office Monday to Friday, from 8:30 a.m. to noon and 1 to 4:30 p.m.

418 656-2765
engagement@bve.ulaval.ca

Failure to abide by the quarantine

The penalties for not following your quarantine plan may include a fine of up to $750,000, six months of jail time, and being found inadmissible, removed from Canada, and banned from entering for one year.

In addition, anyone who intentionally or recklessly contravenes the Quarantine Act or the regulations and exposes another person to an imminent risk of death or serious injury is liable to a fine of up to $1,000,000 and/or imprisonment of up to three years.

Also, the police have the power to hand out fines of $275 to $1,000 to those who don’t follow quarantine rules.

In the event of failure to abide by the quarantine, Université Laval is required to notify the relevant authorities and reserves the right to take any administrative or disciplinary action. For employees, this includes termination of employment. For students, this could involve having a complaint filed under the Règlement disciplinaire à l’intention des étudiants et étudiantes de l’Université Laval [Université Laval’s disciplinary regulations for students] and having sanctions imposed that may arise from that.

For more information

For full details on travel restrictions and mandatory quarantine measures, please take the time to read the information at the following websites: